E-Commerce

E-COMMERCE / ENTERPRISE PORTALS SERVICES

As a matured e-Commerce solutions provider, we have helped create some rich e-commerce web and mobile applications, which when measured through business metrics, have offered our customers higher revenues and greater visibility of their products. Our expertise spans across B2B and B2C e-Commerce portals.

Our e-Commerce services include the following

  • Development
  • Marketing
  • Creative
  • Technology

Development Services:

WEB DEVELOPMENT

We develop optimized e-Commerce portals and applications that provide customers a seamless shopping experience across multiple devices. When an e-Commerce site is optimized on a range of devices, it helps improve sales, customer satisfaction, and customer retention.

The team here at Somex Soft provides functional and technical support services. Our team offers core training to help your web team become independent and efficient users of your website

CMS CUSTOMIZATION

We optimize and boost the capabilities of your content management system. With our CMS customization service, you get a robust back-end administration and make it faster and easier for your customers to shop online.

SYSTEMS INTEGRATION

An e-Commerce site needs to be connected with other independent systems to work effectively. We integrate Inventory, CRM, Finance & Accounting Systems, Order Management System, ERP, and other systems to e-commerce sites through strong integration tools like Microsoft BizTalk, while ensuring complete accuracy and efficiency.

CUSTOM DATA REPORTING

Our custom data reporting provides valuable insights on customers’ behavior and the site performance and enable create a profitable strategy. We help you find out your online store’s sales, most popular products and catalogs, abandon rates, average order value, conversion rates, and so on.

MARKETING SERVICES:

SEARCH ENGINE OPTIMIZATION (SEO)

SEO improves the visibility of sites on search engines and helps generate leads. Our SEO services help derive potential customers to your site and boost sales by optimizing the site on search engines. Higher search rankings would mean more traffic to your site and improved sales.

E-MAIL MARKETING

Our e-mail marketing service turns your e-mail list into a great source of income. We help you capitalize on your sales data through effective e-mail campaigns, including abandoned shopping cart emails, promotional emails, subscription-based emails, and emails based on customers’ behavior and purchase history.

WEB ANALYTICS

Our web analytics service provides deeper insight in to customers’ behavior and every aspect of an e-Commerce site. Web analytics offer insight on the number of visitors to your site and page views. We help assess the web traffic and improve your online business performance. We also do custom integration for web analytics.

SOCIAL MEDIA MANAGEMENT

We enable you leverage social media sites to expand your brand visibility, increase customer base, and turn potential customers into fans. We ensure that social media engagement has a positive impact on your business outcomes.

MARKETPLACE MANAGEMENT

We help you expand your footprints on the world’s largest online marketplaces like Amazon. We manage your all e-Commerce related transactions, communications, inventory, order reports, sales statistics, etc., and thus help improve your business performance.

CREATIVE SERVICES:

WEB DESIGN

Appealing and interactive web designs are the key to maximize the traffic volume and conversation rates. We have expertise in user experience design and advanced interactive functions design and development.

DIGITAL ADVERTISING

We leverage the Internet to deliver promotional advertisements and messages to your customers. We use emails, social media sites and online advertising on search engines to promote your site and products and thus help acquire more and more customers. We also do custom integration for branding and remarketing.

CATALOG PRODUCTION

Product catalog needs to be captivating, updated, and neatly categorized for maximum impact on customers. We produce, maintain, and update product catalog that impress prospective shoppers with well-crafted product descriptions and fascinating imagery.

TECHNOLOGY SERVICES:

PAYMENT PROCESSING

Easy and secure payment processing is inevitable for e-Commerce sites. We offer payment gateway integration and processing platform development services that enable you to offer a secure and pleasant shopping experience to your customers.

PCI COMPLIANCE

E-Commerce sites need to be PCI compliant to take secure payments from customers and protect them against any transactional fraud. We help you meet the PCI standards for compliance and ensure safer online payments.

WEBSITE PERFORMANCE

We provide visibility in to the real-time performance of your e-Commerce site and help you optimize the performance. Slow loading pages can have an adverse impact on the performance of your e-Commerce site. We optimize your site to improve time to display and time to interact, resulting in enhanced customer satisfaction.

DATA SECURITY

We help you protect your e-commerce site and sensitive customer data from hackers. Our advanced safety measures, robust database design, anti-virus and anti-hacking technology enable you safeguard your site and sensitive customer data and thus help retain the trust of customers.